![]() ![]() opt/MegaRAID/MegaCli/MegaCli64 PDOffline PhysDrv a0 Set the drive offline using this example. Using the information from step #3 Enclosure = 16 Slot =1 has failed.Note: The drive that needs to be replaced will show Drive has flagged a S.M.A.R.T alert = yes opt/MegaRAID/MegaCli/MegaCli64 -pdlist -a0 | egrep "^(Enclosure Device ID|Slot Number|Firmware state|Media Error Count|Other Error Count|Predictive Failure Count|Drive has flagged a S.M.A.R.T alert ):" Run the following command to verify which drive has failed:.Note: The Manufacturer, Product Name, and Serial Number is listed in the output of the command. If uncertain as to whether the appliance is an IBM or Lenovo or Dell server, run the following command, which provides server manufacturer, product name and serial number:.SSH to the Console, then to the appliance from the notification message if it is a Managed Host.Be sure to note the IP address of the QRadar appliance from the system notification.The results will return matching events for these QIDs, along with the IP address of the Console and the timestamp of the event:ģ8750110 - Disk Failure: Hardware Monitoring has determined that a disk is in failed state.ģ8750111 - Predictive Disk Failure: Hardware Monitoring has determined that a disk is in predictive failed state. NOTE: If you are unsure if you have experienced any system notifications, you can do a search from the Log Activity tab for the following QRadar identifiers (QIDs): Add Filter > QID is 38750110 or 38750111 Review the System Notifications for disk failure messages.Be aware that if you are not sure how to proceed, open a QRadar Support case as a SOFTWARE issue and the support representative will assist you in validating any hardware issues or questions. Otherwise, there is information that can be collected prior to contacting QRadar Support for QRadar Disk Failure issues to verify the problem and improve time to resolution as described below. If this is not a QRadar appliance, such as a Software install on your own hardware, then you should engage your hardware vendor directly.
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